Privacy Policy
View Speed Test – Privacy Policy
Effective Date: 22 May 2025
Thank you for choosing View Speed Test (“we,” “our,” or “us”). Protecting your privacy is paramount. This Privacy Policy explains what information we collect when you use View Speed Test (the “Service”), how we use it, and the choices you have. By accessing or using the Service, you acknowledge that you have read and understood this Policy.
1. Scope
This Policy applies to all visitors, users, and others who access the Service through our website, browser extensions, mobile applications, or any related software.
2. Information We Collect
| Category of Data | Examples | Purpose | Legal Basis (GDPR) / Applicable Law |
|---|---|---|---|
| Identifiers | IP address, unique device IDs, cookies, browser type & version | To run the speed test, detect fraud, debug, and maintain security | GDPR: Art. 6(1)(f) (legitimate interests) |
| Internet / Network Activity | Pages visited, test results (download/upload speed, latency, packet loss), date & time stamps | Provide core functionality, generate aggregated performance stats | GDPR: Art. 6(1)(b) (contract) |
| Approximate Geolocation | Country or region inferred from IP address | Display relevant metrics (e.g., distance to test server), perform analytics | GDPR: Art. 6(1)(f) |
| Voluntary Contact Data | Email address supplied in support requests or feedback forms | Respond to enquiries, provide customer support | GDPR: Art. 6(1)(b) |
| Cookies & Similar Tech | Session cookies, analytics cookies (e.g., first‑party or third‑party) | Remember preferences, measure usage patterns | GDPR: Art. 6(1)(a) (consent) where required |
No sensitive personal data (e.g., health or biometrics) is intentionally collected.
3. How We Use Your Information
| Use Case | Explanation |
|---|---|
| Core Service Delivery | Measure connection speed and present results in real time. |
| Service Improvement & Analytics | Analyse aggregated data to refine test accuracy, server placement, and user experience. |
| Security & Fraud Prevention | Detect abusive patterns (e.g., DDoS attacks) and protect our infrastructure. |
| Communications | Reply to support tickets and send service‑related notifications. |
| Legal Compliance | Fulfil obligations under applicable laws, court orders, or regulatory requests. |
We do not sell personal information for monetary value.
4. Cookies & Tracking Technologies
We use cookies and local storage to:
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Keep your session active and remember test settings.
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Collect anonymous analytics (e.g., via first‑party analytics tooling).
You can manage cookies in your browser settings. Disabling cookies might affect certain features.
5. Sharing & Disclosure
We share data only as necessary:
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Service Providers – Hosting, DDoS mitigation, analytics, and customer‑support vendors bound by confidentiality obligations.
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Legal Requirements – When compelled by law or to protect rights, safety, or property.
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Business Transfers – In connection with a merger, acquisition, or asset sale (we will notify you of any change in control).
We require third parties to process personal data consistent with this Policy and applicable laws.
6. International Data Transfers
Servers and providers may be located outside your jurisdiction. When we transfer personal data internationally, we rely on:
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Adequacy decisions (for EU → UK)
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Standard Contractual Clauses (for EU/UK → US and other regions)
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Equivalent safeguards recognised by local law
7. Data Retention
We retain personal data only for as long as needed to:
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Provide the Service and fulfil the purposes described above;
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Comply with legal, accounting, or reporting obligations;
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Resolve disputes and enforce agreements.
Aggregated, non‑identifiable speed‑test metrics may be kept indefinitely for statistical analysis.
8. Your Rights
Depending on your location, you may have the right to:
| Region | Rights |
|---|---|
| EU/EEA & UK (GDPR) | Access, rectify, erase, restrict processing, data portability, object, withdraw consent, lodge a complaint with a supervisory authority. |
| California (CCPA/CPRA) | Know, delete, correct, opt‑out of “sharing” for cross‑context behavioural ads, non‑discrimination for exercising rights. |
| Other Jurisdictions | Similar rights as recognised by local privacy laws. |
To exercise any rights, email support@viewspeedtest.com. We may need to verify your identity before processing requests.
9. Security
We employ industry‑standard safeguards, including encryption in transit (HTTPS), firewalls, and access controls. However, no internet transmission or storage system is guaranteed 100 % secure; use the Service at your own risk.
10. Children’s Privacy
The Service is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be announced on the website or via a prominent notice. Your continued use of the Service after any update signifies acceptance of the revised Policy.
12. Contact Us
For questions, requests, or concerns regarding privacy, please email support@viewspeedtest.com or write to our data‑protection representative at the same address.